Microsoft Dynamics 365 partner in Qatar, with an office in Doha

Qatar is one of our three office countries, alongside Jordan and Saudi Arabia. From Doha we work with organisations across Qatar on finance, operations and customer processes. We bring in the rest of the Microsoft platform when it serves those processes: data, automation, AI and Azure.

ConsultTik is a Microsoft Solutions Partner with more than 15 years of experience. Our designations are Data & AI (Azure), Business Applications, Digital & App Innovation (Azure), AI Business Solutions and Cloud & AI Platforms. We also hold the Reseller and Developer partner types.

Our products show how we work. DONOR 360 was built for charities in Qatar. SyncroStocks, our inventory app listed on Microsoft Marketplace, works with Dynamics 365 Supply Chain.

One Microsoft relationship across the transformation lifecycle. We deliver in Arabic and English.

• Our Microsoft partner credentials

A Dynamics 365 project in Doha usually answers one of two needs: a finance and operations backbone that can carry several companies, currencies and projects, or one place for customers and service cases. For the first, we implement Dynamics 365 Finance, Supply Chain, HR and Project Operations (Microsoft’s finance and operations apps, searched as D365 F&O), or Business Central for growing companies. For the second, we implement Dynamics 365 Sales, Customer Service, Field Service and Customer Insights.

Each project starts from your priorities rather than a module list. We map how work actually moves between your teams, then configure, integrate and deliver on the Microsoft platform, train the people who will use it and support it after go-live. Early decisions shape the rest: legal entities, currencies, approval routes and the systems Dynamics 365 must exchange data with.

Where supplier invoices are still keyed in by hand, invoice capture reads them into Dynamics 365 for review and approval. Power Apps and Power Automate cover the processes around your ERP, such as requests, approvals and data collected in the field.

• Dynamics 365 Finance & Operations
• Dynamics 365 Business Central
• Dynamics 365 CRM
• Invoice capture and AP automation

DONOR 360 brings fundraising, donor care, programmes and governance together in one bilingual platform built for charities in Qatar and across the Gulf. It serves charities, humanitarian and relief organisations, zakat organisations, foundations and endowments. Donor records hold names in Arabic and Latin script, Arabic and English work equally with full right-to-left support, and the platform works on a phone.

We build it and implement it, in five steps: discover, configure, migrate and integrate, train, then go live with support.

• Fundraising: campaigns and appeals, donations, pledges, receipts, recurring giving and zakat
• An omnichannel inbox across email, SMS, WhatsApp Business, calls and live chat. AI drafts, people approve.
• An AI voice agent that speaks Arabic and English, says it is virtual and hands over to a person on request
• A Dynamics 365 Finance connector and Microsoft Entra ID sign-in with MFA
• Emergency appeals that go live only after approval and a fundraising-permit reference

• DONOR 360 charity CRM

Microsoft opened its cloud data centre region in Qatar on 31 August 2022, with Azure and Microsoft 365 available from the start. Microsoft’s list of Azure regions shows Qatar Central in Doha with three availability zones.

Dynamics 365 and Power Platform are a different case. Microsoft’s published Dynamics 365 and Power Platform regions include the UAE but not Qatar. Business Central environments localised for Qatar are deployed in Microsoft’s UAE geography.

Qatar’s Law No. 13 of 2016 on protecting personal data privacy governs how personal data is processed, and the National Cyber Security Agency publishes guidance for the organisations it regulates. Article 15 of the law bars a controller from measures that limit cross-border data flows, unless the processing breaches the law or may seriously harm the personal data or the individual’s privacy. Your sector’s own rules may still set where data must stay.

We map which data each workload holds and where it is stored. You can then decide what runs in Qatar Central, what runs in other regions and how each part is governed, with your compliance team involved from the design stage. If you are moving workloads from your own data centre, we plan the move to Azure in stages and test each one before you rely on it.

• Azure migration
• Cloud & Security

In May 2026 Qatar’s Cabinet approved a draft law on e-invoicing and its executive regulations, prepared by the Ministry of Finance in coordination with the General Tax Authority. Its stated aim is a legal framework for issuing e-invoices and notices. The announcement did not include a timeline.

E-invoicing setup in Dynamics 365 is part of our work in the Gulf countries, including ZATCA e-invoicing in Saudi Arabia. In Dynamics 365, that work usually touches customer and item data, tax settings, invoice numbering, the document format and the connection that sends invoices and receives responses.

Before Qatar’s requirements are published, we can review how invoices are produced in your ERP today, where the data comes from and what would need to change. When the rules are final, the setup can start from facts rather than assumptions.

• E-invoicing in Dynamics 365

We build agents and assistants that work inside your processes, starting with one process, one set of trusted data and one approval route. AI acts within roles and approvals; people stay accountable.

DONOR 360 shows the pattern in practice: its AI voice agent says it is virtual, speaks Arabic and English and hands over to a person. Its Ask AI feature answers from live data with references.

• Agents built in Copilot Studio and Microsoft Foundry that draft, check and route work for a person to approve
• Chatbots and assistants for customers and staff in Arabic and English
• AI solutions built on Anthropic’s Claude models where they suit the task
• Data science and machine learning models on Azure, with Power BI reporting around them

• AI agents
• Arabic and WhatsApp chatbots
• Claude for business

Our Doha office stays involved after go-live. Managed services cover proactive monitoring, optimisation, security and 24/7 support for the Microsoft platform we deliver, so Dynamics 365, Power Platform and the Azure workloads you run in Qatar Central or other regions have one point of contact.

When you need extra capacity, we take on outsourced work and custom development across Dynamics 365, Power Platform, Azure and data. With an office in Doha, workshops and training can take place in person as well as online, in Arabic and English.

• Managed services
• IT outsourcing
• Custom development