MenuCtrl KالعربيةContact

01Charity CRM by ConsultTik

Every donor, gift and conversation in one place.

DONOR 360 brings fundraising, donor care, programmes and governance together in one bilingual platform built for charities in Qatar and across the GCC.

One record, shared by your staff and your donors.

Discuss DONOR 360See the highlights

Your staff

DONOR 360Insight / Executive dashboardSample data
DONOR 360 executive dashboard: total donations against the annual target and eight headline measures, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
DONOR 360 donor portal on a phone: an emergency appeal page with progress against target and a giving form, in English, sample data under a demonstration brand

Your donors

02Built for

Built for

  • Charities
  • Humanitarian & relief organisations
  • Zakat organisations
  • Foundations & endowments

03Four promises

Four promises

  1. Know every donor

    One record for every donor, with segments, retention and recognition tiers.

    Detail of a DONOR 360 donor record: the donor’s name, tier and status, sample data under a demonstration brand
    In DONOR 360Sample dataSee it on screen

  2. Raise with control

    Emergency appeals go live only after approval and a fundraising-permit reference.

    Detail of the DONOR 360 emergency appeal form, which publishes only after launch approval and a fundraising-permit reference, with names in English and Arabic, sample data under a demonstration brand
    In DONOR 360Sample dataSee it on screen

  3. Answer on every channel

    Email, SMS, WhatsApp Business, calls, live chat, web, social and branch, in one inbox.

    Detail of the DONOR 360 inbox reply: channel choices, an Arabic reply and a suggested draft that a person approves, sample data under a demonstration brand
    In DONOR 360Sample dataSee it on screen

  4. Show where it goes

    An executive dashboard with eight headline measures and a board scorecard.

    Detail of the DONOR 360 executive dashboard: programme spend and people reached, sample data under a demonstration brand
    In DONOR 360Sample dataSee it on screen

04Modules

Modules

Six modules on one platform. Marked items can be inspected on screen.

Donor relationships

Fundraising

Engagement

Programmes & partnerships

Insight

Governance & platform

Donor relationships

Fundraising

Engagement

Programmes & partnerships

Insight

Governance & platform

Shown on screen in Highlights

05Highlights

Highlights

Real screens with sample data. Choose an area, then inspect what each part does.

Executive dashboard

DONOR 360Insight / Executive dashboardSample data
DONOR 360 executive dashboard with total donations against target and eight headline measures, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 3
  1. Ask AIAsk AI answers with references.
  2. TargetRaised against target.
  3. Headline measuresEight headline measures and a board scorecard.

DONOR 360

Arrow keys step through the notes.

Donor record

DONOR 360Donor relationships / Donor 360 recordSample data
DONOR 360 donor record with the donor’s profile, giving summary and relationship timeline, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 3
  1. One recordArabic and Latin script on one record.
  2. In one placeEvery donor, gift and conversation in one place.
  3. Next-best-askAI next-best-ask, with reasons.

DONOR 360

Arrow keys step through the notes.

Emergency appeals

Approvals

DONOR 360Governance / Workflow & approvalsSample data
DONOR 360 approvals inbox with pending requests, each with Approve and Reject, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 2
  1. Approvals inboxApprovals inbox and audit trail.
  2. A person approvesAn emergency appeal waits here until a person approves it.

Live appeal

DONOR 360Fundraising / Campaigns & appealsSample data
DONOR 360 emergency appeal record showing its live status, permit reference and Finance link, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 2
  1. Live after approvalGoes live only after approval and a fundraising-permit reference.
  2. Dynamics 365 FinanceDynamics 365 Finance connector.

DONOR 360

Arrow keys step through the notes.

Omnichannel inbox

DONOR 360Engagement / Omnichannel inboxSample data
DONOR 360 omnichannel inbox with a donor conversation in Arabic and a reply drafted for approval, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 3
  1. Arabic and EnglishArabic and English equally, with full RTL.
  2. Every channelEmail, SMS, WhatsApp Business, calls, live chat, web, social and branch.
  3. AI draftsAI drafts, people approve.

DONOR 360

Arrow keys step through the notes.

Voice agent

DONOR 360Engagement / Call deskSample data
DONOR 360 call desk following a live call handled by the AI voice agent, with the caller’s record and a live transcript, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 2
  1. A person takes overHands over to a person.
  2. Virtual, and says soDiscloses it is virtual.

DONOR 360

Arrow keys step through the notes.

DONOR 360 voice call on a donor’s phone, with a language switch and a Talk to a person button, sample data under a demonstration brand
Sample dataScreens show sample data under a demonstration brand.
1 of 3
  1. DisclosureDiscloses it is virtual.
  2. Arabic and EnglishSpeaks Arabic and English.
  3. Talk to a personHands over to a person on request.

DONOR 360

Arrow keys step through the notes.

Zakat

Zakat calculator

DONOR 360 zakat calculator on a phone, with the nisab threshold and zakat due at 2.5%, sample data under a demonstration brand
Sample dataScreens show sample data under a demonstration brand.
1 of 2
  1. Nisab and 2.5%Zakat calculator (nisab, 2.5%).
  2. FundsFunds including zakat, sadaqah, waqf and udhiyah.

Donor account

DONOR 360 donor account on a phone, showing the donor’s giving and items that need attention, sample data under a demonstration brand
Sample dataScreens show sample data under a demonstration brand.
1 of 1
  1. Shared recordOne record, shared by your staff and your donors.

DONOR 360

Arrow keys step through the notes.

Programmes

Volunteers

DONOR 360Programmes / VolunteersSample data
DONOR 360 volunteer register with skills, hours and safeguarding clearance, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 1
  1. Cleared firstVolunteers cleared first.

Grants

DONOR 360Programmes / GrantsSample data
DONOR 360 grant record with tranches and milestones, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 1
  1. Grants trackedMoUs and grants tracked.

Partners & MoUs

DONOR 360Programmes / Partners & MoUsSample data
DONOR 360 partners and memoranda of understanding, with signed agreements and their status, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 1
  1. MoUs trackedMoUs and grants tracked.

Beneficiaries

DONOR 360Programmes / Beneficiaries & assistanceSample data
DONOR 360 beneficiary household record with members, assistance requests and identity protection, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 2
  1. Approval before payoutNo payout without approval.
  2. Privacy by defaultBeneficiary privacy by default.

DONOR 360

Arrow keys step through the notes.

Finance

DONOR 360Governance / IntegrationsSample data
DONOR 360 Dynamics 365 Finance connector with its connection details and the records it exchanges, sample data under a demonstration brand
Screens show sample data under a demonstration brand.
1 of 1
  1. Finance connectorDynamics 365 Finance connector.

DONOR 360

Arrow keys step through the notes.

Also in DONOR 360

  • Donor portal in 3 short steps
  • Beneficiary privacy by default
  • Microsoft Entra ID sign-in with MFA
  • Works on a phone
  • Configuration, not customisation
  • Arabic and English equally, with full RTL

06AI with control

AI drafts, people approve

AI acts within roles and approvals; people stay accountable.

  1. AI drafts, people approve.
  2. The AI voice agent discloses it is virtual and hands over to a person on request.
  3. Ask AI answers from live data with references.
See the Approval Gate

07Implementation

Implementation

Five steps, delivered by the team that builds the product.

  1. 01Discover
  2. 02Configure
  3. 03Migrate & integrate
  4. 04Train
  5. 05Go live & support

08Why ConsultTik

Why ConsultTik

  1. We build it and implement it

    One relationship. From decision to adoption.

  2. Built for Arabic and English

    Arabic and English equally, with full RTL.

  3. Made for charities

    Zakat, sadaqah, waqf and udhiyah funds, beneficiaries, volunteers and grants.

  4. Dynamics 365 Finance know-how

    A Dynamics 365 Finance connector, from a Microsoft Solutions Partner.

09The film

The DONOR 360 film, shared on request.

Say It Once

Request the film

Discuss your business priorities and Microsoft roadmap.

Built for Arabic and English, made for charities and implemented by the team that builds it.

Discuss DONOR 360Ask ConsultTik

Or write to us directlyinfo@consulttik.comsales@consulttik.com

ContactAsk ConsultTik
Languageالعربية
Call our offices

Loading search…

↑↓ to move · Enter to open · Shift+Enter to ask · Esc to close

Ask ConsultTik