01 — Intelligence in workflows

AI, Copilots & Agents

Copilots and agents that work inside your processes, within roles and approvals.

02 — What it covers

What it covers

We bring AI into everyday work where it creates value, with people accountable for every decision.

  • Copilot Studio
  • Microsoft Foundry (Azure AI Foundry)
  • Azure OpenAI
  • AI Builder
  • Agents that act within roles and approvals

03 — Technology

Microsoft technology

Each technology, and where else it appears across our services and products.

Technology

  1. Copilot Studio
  2. Microsoft Foundry (Azure AI Foundry)
  3. Azure OpenAI
  4. AI Builder
  5. Dynamics 365
  6. Agents

Where else it appears

See the full Microsoft ecosystem

04 — Lifecycle

Where it sits in the lifecycle

  1. 01Advise
  2. 02Design (Focus stage)Shape the solution around how your teams actually work.
  3. 03Implement (Focus stage)Configure, integrate and deliver on the Microsoft platform.
  4. 04Adopt
  5. 05Operate
  6. 06Grow (Focus stage)Extend with data, automation and AI where it creates value.

Focus stages for AI, Copilots & Agents: Design, Implement and Grow.

05 — In our products

Where it shows up in our products

06 — AI with control

AI with control

AI acts within roles and approvals; people stay accountable.

RequestFind insight faster

Illustrative example
  1. Business process

    Where the request starts.

      Step 1 of 5
      Request

      Which projects are behind their baseline this month?

    • Trusted data

      The records the AI is allowed to use.

        Step 2 of 5
        Trusted data
        • Portfolio data
        • Role: PMO
      • AI & agents

        Drafts and proposes; never decides alone.

          Step 3 of 5
          Draft

          A summary of projects behind baseline, with a link to each project, is ready for the steering meeting.

        • Roles & controls

          A person with the right role approves.

            Step 4 of 5
            Awaiting approval

            Two buttons wait here: Approve, or Send back for one revision.

          • Business outcomes

            Done, recorded and accountable.

            Step 5 of 5

            Shared with the steering committee. Logged to the audit trail.

            Approved · logged to the audit trail
          Illustrative example: Find insight faster
          Request

          Which projects are behind their baseline this month?

          Trusted data
          • Portfolio data
          • Role: PMO
          Draft

          A summary of projects behind baseline, with a link to each project, is ready for the steering meeting.

          Revised draft

          A shorter summary, grouped by project manager, with a link to each project.

          Awaiting approval

          Shared with the steering committee. Logged to the audit trail.

          Approved · logged to the audit trail

          Shared with the steering committee. Logged to the audit trail.

          Approved · logged to the audit trail

          StatusReady when you are.

          One revision per request. Only Approve remains.

          AI acts within roles and approvals; people stay accountable.

          See the full walkthrough

          07 — How we work

          How we work

          1. Understand the business
          2. Use the investment wisely
          3. Connect the ecosystem
          4. Apply AI where it creates value
          5. Design for adoption

          Read our approach

          Discuss your business priorities and Microsoft roadmap.

          Turn Microsoft technology into business advantage.

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